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Thread Statistics | Show CCP posts - 3 post(s) |
Obsequious Woe
Wicked Weasels
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Posted - 2008.06.23 02:02:00 -
[1]
http://www.limelightnetworks.com/contact_support.htm
^^ lime lights support webpage.
I suppose if CCP can't respond we can just start spamming the ****e out of their automated ticketing system ?
OW
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Obsequious Woe
Wicked Weasels
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Posted - 2008.06.23 02:40:00 -
[2]
 Originally by: EagleDelta1
Hey guys - reread the post - the connection issue is between an ISP and Limelight. It may not be Limelight at all - we run a TS server for our clan & those of us that play EVE use it - all of the guys on our TS server that are having connection issues have Time-warner Cable for an ISP. Question - how many of you getting DCs are with Time-Warner(they're internet service is called Road Runner)
I'm in Australia... so feel safe and assured it's not just Time-warner.
I know it's not necessarily CCP's technical fault... but when they spend the kind of dollars they do on net connectivity they should be able to throw their weight around and get **** fixed.
Also CCP's usual lack of feedback is as always frustrating.
As an example.
http://forums.theplanet.com/index.php?showtopic=90185
^^ that is a forum post from the techs @ the planet from their recent data center fire. Updates on the hour pretty much every hour.
Hourly updates perhaps are over the top... but something a little more regular would be lurvly.
OW
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Obsequious Woe
Wicked Weasels
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Posted - 2008.06.23 02:49:00 -
[3]
Interestingly enough I've already had a reply from limelight support in regards to the routing issues ;]
Particularly helpful seeing I'm neither client or a responsibility of theirs. I don't even pay these guys a single cent each month... I wonder what a company I pay 60$ a month to would be capable of ?
OW
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Obsequious Woe
Wicked Weasels
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Posted - 2008.06.23 03:27:00 -
[4]
Mad sick ... I love this ... we are just whining gamer geeks... yet in the manner of an hour or so we get more of a resonible response from a company that has no need to service us... then from the company we pay are hard earned green backs.
Well done CCP.
OW
Originally by: Motasolo
[llnw #543376] (Support) EvE-Online Connectivty Issue
From: Robert Sherman ([email protected])
Sent: Sun 6/22/08 9:49 PM
Reply-to: [email protected]
To: [email protected]
Hello,
We are aware of this issue. One of our peering partners (The company that actually lays the cable) is experiencing trouble with their network. This issue is not specific to Limelight. We have been in contact with them and they assure us they are working on this. I am sorry about the connection drops. As a player myself I know how frustrating it can be! The network will be restored as soon as possible.
Sincerely,
Robert
Limelight (HE GAMES!) harhar
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Obsequious Woe
Wicked Weasels
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Posted - 2008.06.23 05:10:00 -
[5]
OK I aknowledge this isn't CCP's direct issue... And I have done from my earlier post.
HOWEVER ... how bout they stay in the loop and tell us what info they are getting from their end ? is that too much to ask ?
OW
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Obsequious Woe
Wicked Weasels
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Posted - 2008.06.23 14:14:00 -
[6]
Edited by: Obsequious Woe on 23/06/2008 14:14:24
http://oldforums.eveonline.com/?a=topic&threadID=804660&page=1
^^ just got an update from CCP explorer in that thread.. during DT they dropped peering through Lime .. it's been sweet for me since then... so lets all get together and have a group hug for stable net.
OW
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